Table Of Contents
What is the Warehouse API
OrderPort has a Warehouse API documentation that you can review. If you use a DTC Fulfillment center that requires an API for 3PL Central, attached is the documentation.
Enabling the Module
After you have provided this document to your fulfillment terminal and they are confident that they can integrate with it send an email to Helpdesk@orderport.net and request that they Turn on the Warehouse API Module.
Setup
Navigate to the Module from OrderPort Admin > Integrations> Warehouse API. Under the Settings tab Select the green New Configuration button. This will generate an API Key and API Token that needs to be provided to the Fulfillment House. Once your fulfillment team has completed their integration follow up with your support rep to test the Integration.
Settings
The settings tab is where you can add additional configurations and set up an email address for if there are any errors with importing your orders.
Fulfillment
The Fulfillment Tab is where you decide your fulfillment settings for each location. All of your Inventory locations will be auto-imported into this module. For each location, you will see their name and some information about them in OrderPort. If you wish to adjust any information in the first three columns this will be done in the inventory module.
The fourth column is the Fulfiller. You will need to decide whether you want to location to be fulfilled by your third party or in-house through OrderPort Fulfilment. Using the drop-down menu select who will fulfill these orders. Make sure to save your settings.
If you choose your Third-Party the Fulfill Mode drop-down will become available. There are two modes automatic and manual.
- Automatic mode will send orders to your warehouse as soon as the order is paid for without any action on your part.
- Manual mode will put orders into the OrderPort Fulfillment module where you will be prompted to push orders through manually to the warehouse. This option allows you to decide if you would like to Fulfill and order in-house instead of sending it to your warehouse.
Order Logs
The Order Logs tab is where you can view the current status of all orders sent to your warehouse from OrderPort. The Warehouse API module has very specifc Status to let you know the exact state of the order. You can also click on the view log button on any order to see what has happened with that order in the past.