“In Progress” Orders

Modified on Tue, 6 Sep, 2022 at 3:32 PM

                                                                                                  

OrderPort Administration

 

“In Progress” Orders

I already imported and processed my orders, and even have the shipping labels and receipts in hand, but the orders are still sitting in "In Session" or "In Progress"?  How do I get them over to the Carrier Terminals side for Release? 

What happened is that these orders were opened for edit, which puts them "In Progress" again, which is OK if you want to reprint these labels.  

All you must do is in Fulfillment, click on the box to the left of the order that is "In Progress", hit Next, and Continue.  This will push it through to the Carrier Terminals' side.  You can reprint the labels if you like by "releasing" it again.  (You can throw away the extra labels without having to worry about being charged again, since you're not charged until FedEx scans the shipping label).

 

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