No Shipping Options

Modified on Tue, 6 Sep, 2022 at 3:57 PM

                                                                                                  

OrderPort Administration

 

No Shipping Options 

On the checkout screen in the POS, when I select "Ship", no shipping options appear. Why would this happen? 

There are two reasons why this could be happening:

1. The zip code of the address you are trying to ship to could be incorrect.

2. You just added a new item to your Catalog Manager and you forgot to add weight to your product. Go into Catalog Manager > Go to your item > Add a non-zero weight

 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article