Why can’t I format text in the Catalog Manager?
This is typically because the Catalog Manager is pulling in special invisible formatting characters from the source text (from which it was copied).
- Click the source button in the HTML editor to reveal all HTML code as well as all of your text
- Select all and delete all
- If your source document is Microsoft Word or any other word processing application, select all your text and paste into a basic text editor, such as notepad, this will remove all word macros and formatting.
- Do not use an HTML editor outside of OrderPort to create and modify page contents, only place plain text into HTML editor in OrderPort.
- Copy and paste the text from the text editor to the HTML editor in the catalog manager