Reconciling Tips by Sales Rep
How do figure out how many tips my employees made?
In the reports module under the Standard Reports tab select Sales reports. You will see a report called Tips by Sales Rep. This report breaks down Tips by payment so if there is an order with multiple payments and each payment was done by a different clerk it will break that down so each employee receives the correct payment. In addition, if you want to check the specifics there Is a details tab that will break down where each tip amount is coming from.
What should I do if I think the report is pulling incorrectly?
Under no circumstances should a My Report be used to reconcile the Tips by Sales Rep report. My reports do not have the compacity to break down tips by payments. All tips will be assigned to the Clerk that started the Order in my reports which will give you invalid information on Tips by clerk. Instead, you should contact OrderPort support for further assistance. Come Prepared with which Order/Numbers you think are incorrect.