Admin Cart enables you to place orders within OrderPort admin. Within OrderPort Admin, it can be accessed through the Enter Orders module. OrderPort Admin -> Products -> Enter Orders.
The Admin Cart will open in a separate window.
TABLE OF CONTENTS
Getting Started
1. Open Admin cart, Indicate whether this is an order for shipping or pickup.
2. Choose the customer account. If the customer lacks an account, select the Want option and input the customer's details.
3. Add items to the cart. When you add a product to the cart, you can adjust the quantity and price before adding it.
4. After adding all products to the cart, click Check Out.
5. Review the order information. Make sure the fulfillment method is correct. You can also add order notes or promo codes.
6. If you make changes to the order cart (quantity / coupon / price), click Recalculate to view the updated information.
7. Choose the payment method.
8. Set up other order options. You can choose to suppress the thank you email to your customer, mark the order as a past order, or assign a sales representative to this order.
9. Click Complete. The order summary will be displayed.
FAQ's
When I'm editing my pickup order, it attempts to apply shipping?
By default, when an order is opened or created in the admin cart, it defaults to shipping. On the Shop screen, make sure to uncheck "Needs Shipping" or remove shipping on the checkout screen.
Why am I unable to select shipping?
Every time I click the shipping button, it reverts back to pickup. This issue may arise due to a product lacking weight or because there is no valid custom zone shipping option available for the order. To verify if a product has weight, go to the catalog manager > search for the product > and under product info, confirm that weight is indicated. If it's a wine item, make sure it has a volume listed in the wine specs tab. If you're utilizing Custom Zone shipping, please ensure that all product weights meet the requirements outlined in the rules. If you require assistance with this, please reach out to helpdesk@orderport.net.
What is Past Order?
In the admin cart, you have the option to manually change the order date. This should be used if you are recreating an old order that needs to be canceled or for any adjustments needed for reporting purposes.
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