The Fees tab in the Payment Processing allows you to set up service fees based on rules you define.

Creating a New Fee

You can add a new fee in OrderPort Admin -> Settings -> Payment Processing -> Fees.

Click the Add Fee button. 

From here, you can configure the fees. Please leave the fee type as Regular.

If you need to set up auto gratuity, please see the Taxed Auto Gratuity document for California. If you need to set up auto gratuity and have no locations in California, please see the POS Tipping and Auto Gratuity lesson on OrderPort University.

Fees appear in orders and reports as if they were regular products. The name you assign to any created fees should clearly indicate the fact that it is a fee, e.g. "Convenience Fee". 

Fees in Orders

When an order qualifies for a fee, the fee will be automatically added to the order in checkout. Associates can manually delete fees, if needed. To recover a deleted fee, the associate must press the Clear button.

Please note: the fee is not included in the Items Total on the bottom left, but they are included in the Order Total.