Table Of Contents
- What apps can use the Reservations Feature
- Enabling the Module
- Viewing existing Reservations
- Creating New Reservations
- Canceling/ Editing Reservations
- Seating Customers
- Table Map
What apps can use the Reservations Feature
All OrderPort Apps have the ability to use the Reservations module feature. However, the reservations module is required for Resturant and Resturant Two users.
Enabling the Module
In order for the Reservations feature to be on the App you must enable the reservations module. To do this please contact helpdesk@orderport.com. Then Use the Restaurant Setup and Usage Guide to Create your Areas and Table Maps for the Point of Sale.
Viewing existing Reservations
The reservations tab on the OrderPort app allows you to see existing reservations. On the right-hand side of the app in the gray bar will be a button titled Reservations. After selecting this you will be brought to a screen with all your reservations areas for this tasting room location.
Any existing reservations will show up under the All Areas tab in the reservations section. This allows you to see the list of everyone coming into the tasting room today. You can click through the areas to see which seating area or experience they have selected on the webstore. If you want to see a different date's reservation's select the blue Change Date button on the top of the screen.
Compacity View
There are two different views for the All Areas list. The first and default view is the Compacity View.
List View
The second view option is the List View. To switch to this view select the List button at the top of the screen. 
Creating New Reservations
If you need to create a brand new reservation for someone you can do so through the App. Select the Area they wish to be seated at. This process will be different depending on if that area uses tables or not.
With tables
After selecting an area with tables you will be brought to the table gride where you will select a table and a Time slot for this reservation. The Open tables will be green. After selecting a slot you will be given a pop-up prompting you to make a reservation. From here you can search for an existing customer or manually type in their information.
Without Tables
After selecting an area without tables you will be brought to a screen with all available time slots. Select one of the Blue Reserve buttons. From here you can search for an existing customer or manually type in their information.
With Product Purchase
If you select an area that requires a product purchase after you click save it will populate a screen to select Products. If you Select Zero dollar products after you proceed you will need to hit save again and the reservation will be created.
If you select products with a deposit required it will bring you to a new screen with the total the customer owes. After getting approval from the customer select complete and it will ask you to select a payment method.
Canceling/ Editing Reservations
If you wish to edit an existing reservation you can do so from the All Areas tab. After locating the reservation click on the customer's name. This will open up their reservation. From here you can add additional guests, adjust the status of the reservation, or change the reservation time.
To Cancel a reservation select the status tab and choose canceled.
If you want to change the time or date of the reservation select the blue Change Time button. This will bring up a calendar for you to select the date and time adjustment.
Seating Customers
Once the customer shows up at the tasting room select Start Order. You can choose to change the number of guests and the table when you seat them. This will create light blue order for them that will populate any pre-selected items.
Table Map
The OrderPort Table Map allows you to have a visual and interactive page where you can see your table layout. To access this from your OrderPort Five app select the tables button. If you have multiple maps scroll from left to right to see your other areas. Green tables are available and ready for customers. Once you select a table it will allow you to search for a customer and enter the number of guests. If you select too many guests for that table, it will notify you to select an additional table or that this table is not combinable. Once all needs are met you can select to seat guests.
Table Map Starting Screen: In the Point of Sale module on OrderPort administration you have the option to select the landing page. Under the settings tab set the landing page for each location to be Table Map.