How do I push an order through Worldpay (Merchant Partners)?

Modified on Wed, 7 Sep, 2022 at 4:29 PM

                                                                                                  

OrderPort Administration

 

How do I push an order through Worldpay (Merchant Partners)? 

1. Get permission from the customer that you can push this order through Worldpay. 

2. You would go into payment processing and find the right Account # and Sub ID, from here you will go to the right side "transaction search". Enter the last 4 digits of the card number in the account number page. 

3. Click the History ID of one of these orders, and then you may check the post auth or the pre-auth box. 

4. From here you have 2 options: If you want to issue a refund you would hit "issue refund" 

If you want to issue a post transaction you would check "issue post transaction" 

This will push this order through and charge the customer the amount you want. 

Make sure that the payment information is correct before hitting update order.

 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article