Stuck Orders in Fulfillment

Modified on Thu, 8 Sep, 2022 at 1:24 PM

                                                                                                  

OrderPort Administration

 

Stuck Orders in Fulfillment 

When an Order is canceled or refunded, it may remain in the Fulfillment module in the In Session section.  You would click on the Clear Stuck Orders button to remove them from the queue in Fulfillment.  Clearing stuck orders will not affect the status- it just removes them from the Fulfillment module.

This button is only available when a canceled/refunded order is still In Session.

 

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