Account Updater Service

Modified on Wed, 8 Mar, 2023 at 10:16 AM

                                                                                                  

OrderPort Administration

 

Account Updater Service

See attached documentation to learn more about the automatic account updater service.

Additional Notes

NoMatchNonParticipating Error

The Account Updater runs on the 2nd of every month. It checks and updates each credit card in OrderPort to match the ones in WorldPayExpress or OpenEdge.

Some of the cards on file received the following error message while the Account Updater was pulling data from WorldPayExpress. 

This error comes from WorldPayExpress and there is currently nothing we can do to fix it.

However, we found that if you do a 'Look Up Address', the correct will show. This is strange because both Account Updater and Look Up Address are pulling information from WorldPayExpress and both should return the same data. It seems that there is an issue with WorldPayExpress. We updated our code to save the new information on the card on file when doing a Look Up Address.

If you run into this issue: You can either wait for the Account Updater to run at the beginning of each month or use the Look Up Address function to save the new information on the card on file.

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