Why are my orders paid by check found in the Other Reports/Unpaid Orders?

Modified on Tue, 6 Sep, 2022 at 3:49 PM

                                                                                                  

OrderPort Administration

 

Why are my orders paid by check found in the Other Reports/Unpaid Orders?

Once marked as “paid”, the orders will no longer show up in the report.

To mark an order as paid do the following in the "Customer Service" module:

  • Search the order number
  • View the order
  • In the upper right-hand corner click on the drop-down menu that says "Select"
  • Click on "Mark as Paid"

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