Zebra Label Printer - QZ Tray FAQ
What kind of printer is compatible with OrderPort?
LP2844 and ZP450 are compatible with OrderPort.
Can I use a Mac or Windows with QZ Tray and the Label Printers?
You can use either operating system but they may have different steps for the setup.
My QZ tray isn’t working yet, what kind of system requirements do I need?
For QZ Tray system requirements see below: https://qz.io/wiki/faq. There is also a ton of troubleshooting if you are getting a QZ Tray error.
Why is my printer printing gibberish?
This could be your Shipping label format. Open the “Shipping” Module à Click on the carrier they are using à select the one that matches the printer.
UPS: 
FedEx:
Vinoshipper:
Sometimes changing a Zebra printer to GIF label format will work. You would have to un-release the order to generate a label in that format. Please see the Bypassing QZ Tray on the Desktop section of the QZ Tray Printer - Troubleshooting document.
If they have 20+ labels already generated it is too much work to unreleased them all. Let's move on to other troubleshooting. QZ Tray Printer - Troubleshooting document.
I want to use my personal printer instead of the QZ printer, how do I do that?
You would have to go to your Shipping Settings and select your shipping carrier. Under Shipping Label Format you would set it to GIF - laser printer (HTML page). Save Changes. Then you will need to uninstall QZ Tray.
Then recall the order back to Fulfillment by editing the order after closing the Enter Orders window. After that, you would release the order again, and then it should be able to print the label to your personal printer. If you do not release the order from fulfillment, it will not generate a new label.
If you do not want a notification email being sent out to the customer, you would have to go to the Marketing module in Administration and search for the "ShippedOrderEmail" and suppress it on Admin before you release the order.
What about a Vinoshipper order?
Only support can unreleased a Vinoshipper order, please reach out to support if this is the case you are dealing with.
Zebra Label Printer - QZ Tray Troubleshooting
I updated my driver but It's not showing up in the QZ Tray
If you are using QZ tray, after each time you update/apply a driver uninstall and reinstall the QZ Tray. If you need more help with the QZ Tray, use the
Zebra Label Printer - QZ Tray Errors
QZ Tray Error - "Installation Failed During Pre-Installation"
This error message indicated that your current version of Java is out of date and will need to be updated to complete the installation of QZ Tray.