What printers are Compatible with OrderPort?
*If you have a 5G network, wireless printers will not work and you will need LAN printers
Star TSP100ECO (LAN)
Star TSP100III (LAN)
Star TSP100III (WLAN)
mC-Print3 (LAN)
SP700(LAN)
Printer Pairing Tips and Troubleshooting
- If you have paired your printer as dynamic If the Wi-Fi/power goes down you will need to retrieve a new IP address and enter it into OrderPort. (Step 2 of Pairing LAN)
- The iPad and Printer must be connected to the same network
Resetting the printer
1. Turn off the printer by using the switch on the left-hand side.
2. Use a paper clip or pencil to hold down the red reset button on the back of the printer. While holding down reset, turn the switch on again. Keep holding down the reset button until the printer clicks twice.
Pairing a WLAN printer.
1. After resetting the printer, go into the Wi-Fi Settings on the iPad and connect to the printer's network:
2. Once the iPad is connected, go into a browser on your iPad (i.e Safari) and type in "192.168.10.1"
3. Tap "Login". Username: root Password: public. Select Cancel on password change pop-up.
4. Now go into the WLAN Settings: Change the mode to "Infrastructure Mode." Fill out the SSID, Security, And Security Key. (Network Name, Wi-Fi security type, Network Password).
5. Next, you will need to tap on "IP Parameters" and choose Dynamic. DHCP Enabled.
6. Select save. Save->Configuration printing->Restart device" is selected and tap "Execute.”
Pairing a LAN printer.
1. Plug the Printer into the router Via Ethernet cable.
2. Turn off the printer. Hold down the Feed button while turning the printer back on. Use this paper for the imputing in OrderPort steps.
Inputting it in OrderPort:
1. Now that it is connected to the internet, simply go to the "point of sale" module in Admin-> "printers"...or go to "Tools"-> "about" on the POS app and add a new printer. Use the IP address that is featured on the bottom of the paper that was printed from the previous step.
2. You can look at the paper that is printed upon connection to Wi-Fi, to find the IP address.